I am often asked, what can I do to get a promotion or how do I advance or how do I get a raise. Often times the question is asked by a good associate. That question has always been tough for me to try and explain to the would-be-great-associate so that it makes sense. It usually isn’t that they don’t work hard, because they do. It isn’t that they don’t think and perform their tasks well. They usually follow the rules, get their job done and go home. So what is it that separates a good employee from a great employee?
I was in the Dojo the other day and our Sensei was calling up the children for awards, and upon calling up the White belts he stated: “The white belts are the most important people in the Dojo.” He went on to say, “ We all remember being a white belt, and how the feeling of being lost and uncoordinated and the thought of “I will never be a black belt,” felt, but without white belts there would no one to hand the lineage down, no one to carry on the tradition. So you, white belt, are the most important to me”
First let me state that I am not an expert at Karate, Tae Kwon Do, Jujitsu or any other martial art, so I don’t need the Kobra Kai dojo at my door threatening to beat me up.
A sales representative working in an outbound sales role makes his daily calls—talking to his trusted customers and potential new clients. He reaches a familiar client, a client with whom he has done much business with in the past. The client urgently orders from the sales rep, suggesting he forgot to order the product the previous week. The sales rep hesitates, however, he expedites the sales process because he is all but certain his company can help; the order can be filled, processed, and shipped in time to help his client, the sales representative makes the sale for $10,000 and profits $3000.