First let me state that I am not an expert at Karate, Tae Kwon Do, Jujitsu or any other martial art, so I don’t need the Kobra Kai dojo at my door threatening to beat me up.
A sales representative working in an outbound sales role makes his daily calls—talking to his trusted customers and potential new clients. He reaches a familiar client, a client with whom he has done much business with in the past. The client urgently orders from the sales rep, suggesting he forgot to order the product the previous week. The sales rep hesitates, however, he expedites the sales process because he is all but certain his company can help; the order can be filled, processed, and shipped in time to help his client, the sales representative makes the sale for $10,000 and profits $3000.
I’ve noticed a trend in posts and articles on social media explaining why being kind is a sure-fire way to be taken advantage of. The subtext is that leaders are too kind when they are agreeable, or when they ignore poor performance, or are becoming too deluded and diluted with busy schedules. These texts lead one towards thinking the act of being kind is a weakness, with the outcome of kindness pre-destined to be problematic.
Well, first you can’t spell it.. secondly I have been up all night thinking about it… Lastly, I am an 80’s kid farm boy from Idaho who never finished college and got to the top the hard way, so I really struggled with them, so what the hell, here we go…
In our current business environments, many managers find themselves scratching their head at the dozens of leadership articles crossing their desks in magazines or emails. Even social media now seems to target those of us in management positions with the latest leadership tactics in attempts to gain our “click.” Yes, there are dozens of leadership theories—each with valid points and weak points. No, we as leaders will never perfect each of these theories in practice and ride away in a blaze of leadership glory.