I am often asked, what can I do to get a promotion or how do I advance or how do I get a raise. Often times the question is asked by a good associate. That question has always been tough for me to try and explain to the would-be-great-associate so that it makes sense. It usually isn’t that they don’t work hard, because they do. It isn’t that they don’t think and perform their tasks well. They usually follow the rules, get their job done and go home. So what is it that separates a good employee from a great employee?
If you own your company or have become a leader in your company, there will come a point where you will need grow and you will need to hire a manager/leader or you will need to train your replacement manager/leader so you can advance in your position. Many times you are tasked with training your new leader just after you have grown your business or have just become a leader yourself. At this point, many times, small business’s bring family in, or friends. The large business’s hire the up and coming business graduate. One of the biggest mistakes in starting to train your leader is to avoid asking yourself if you are a leader. Look in the mirror and really try and nail down if you are a leader or are a keen business negotiator or perhaps an expert in your field or even just a great salesperson. The issue lies in that none of these traits make you a good leader.
I recently had an associate who was struggling with their iPhone. To rectify the situation it would take a trip to the Apple store. The phone would not receive phone calls or text messages and we were told by the phone service that it would need to go to apple. The associate immediately departed for the store and everyone else went back to work.
I have a confession to make. I play Call of Duty. I mean, I play a lot of Call of Duty. I mean, I play way too much Call of Duty, in a competitive online environment. Now for the confession-I rarely win.
I was recently asked, “Need a Salesperson?” “NO I DON’T, “I said. “but I do need entrepreneurs” the conversation stumbled as the guy looked at me puzzled. “How do I be an entrepreneur inside your business, don’t Entrepreneurs start their own businesses?” My response was “Yes they do” I got even a more puzzled look.
I was studying a few days ago, watching videos etc and the topic of self-defense was broached. The question was asked by a Master, what is Self defense? The answer is pretty clear, to defend yourself from others, the economy, bad employees, bad bosses etc. To train and prepare yourself for the day when you need to protect yourself ….
Mention the word change and a collective groan is often heard in conference rooms and offices regardless of your location. Change is painful, we too often believe. Change will be uncomfortable and may create a scenario wherein you lose control. You may not like the end product; then you have to change it back. Change just might break your business, or a relationship, or you personally. Change is a six letter four letter word. Why?
I was in the Dojo the other day and our Sensei was calling up the children for awards, and upon calling up the White belts he stated: “The white belts are the most important people in the Dojo.” He went on to say, “ We all remember being a white belt, and how the feeling of being lost and uncoordinated and the thought of “I will never be a black belt,” felt, but without white belts there would no one to hand the lineage down, no one to carry on the tradition. So you, white belt, are the most important to me”
First let me state that I am not an expert at Karate, Tae Kwon Do, Jujitsu or any other martial art, so I don’t need the Kobra Kai dojo at my door threatening to beat me up.
A sales representative working in an outbound sales role makes his daily calls—talking to his trusted customers and potential new clients. He reaches a familiar client, a client with whom he has done much business with in the past. The client urgently orders from the sales rep, suggesting he forgot to order the product the previous week. The sales rep hesitates, however, he expedites the sales process because he is all but certain his company can help; the order can be filled, processed, and shipped in time to help his client, the sales representative makes the sale for $10,000 and profits $3000.